Pros
Training was very good. You can make a decent living after 3-4 months; it does take a little time and practice to ramp up. If you can consistently make 30 plus enrollments you will make 1% of the debt enrolled that month. Top performers surpass 30 enrollments with a debt load of $800,000 - 1.5 million on average, consistently.
Cons
High turnover. You will go through 2-3 weeks of training and than have to pass what they call combine as an introduction to the sales floor. My time there, I will say 20-30% do not make it through combine, but they do help you and give you every chance to make it. You need to convert 1 out of 7 people that you pitch to to be successful. These calls are people typically looking for personal loans or to a lesser extent, consolidation loans. You must convert these into debt resolution. Debt resolution is better than a loan in my opinion and might be someone's only option left, but still is expensive and once enrolled into it you are committed and will not be able to take out any new credit until the program is complete or nearly complete. I am a firm believer in it however and so is Robert Herjavec from Shark Tank. The environment is a call center that is very micromanaged, but most seem to get used to it eventually. I had a difficult time however adapting to a call center environment that is very micromanaged. Once you graduate combine, you are invited onto a sales team and now must first make 15 enrollments your first month followed by 20 the next month, or you will be written up and/or possibly terminated. There are better call q's that you can achieve if you do well in the beginning months.
