Undervalue Employees - Anonymous employee Americor Employee Review

1.0
Oct 1, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers were great to have around you.

Cons

Benefits suck. Health insurance was expensive. PTO was hard to earn. Most people earned about 1 day off per month. They don't accept doctors notes if you're sick. Pay structure sucks unless if you're on commission, then that's up to your efforts. There is little room for advancement. Unless if you're in upper management. The directors have all worked together at previous companies and they seem to move around together. They create ambiguous positions for their friends so that they can have more pay, while the hourly employees get screwed. They have done massive layoffs, over 250 employees in the past 3 months and then turn around and want to hire and talk about it's such a great company to work for. Why not rehire those that were laid off? They have started outsourcing their sales and customer service teams to groups in Jamaica, India, and other parts. They hire contract employees to offset some of the layoffs. Upper management forces their supervisors and coaches to leave positive reviews on here. Especially the customer service department and recruiters.

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Americor Response
1y
Thank you for taking the time to share your feedback. We truly value hearing from all employees, past and present, as it helps us identify areas where we need to grow and improve. We strive to create growth opportunities for all employees, not just leadership, but we recognize the need for clearer advancement paths and are working on initiatives to support this. We also understand the importance of competitive benefits and pay, and we're continuously reviewing these to better meet the needs of our team. Recent layoffs were difficult decisions made to navigate business challenges, and we remain committed to transparency and supporting those affected. Outsourcing is one of several strategies to balance efficiency while continuing to invest in our core teams. Lastly, we take feedback seriously and encourage open, uninfluenced reviews that align with Glassdoor's guidelines and we appreciate your candidness.

Explore other reviews about Americor

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong earning potential with uncapped commissions. Growing company in the debt relief/financial services industry. Comprehensive training for new hires. Opportunity for career advancement based on performance. Remote and hybrid opportunities for many sales roles.

Cons

Schedule may include evenings or weekends depending on the openings

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Low barrier to entry, if you can talk to people, you can do this job. You'll get a ton of reps with real clients in real financial situations, and the commission upside is legitimate. Strong months can clear $20K+

Cons

The hours are long and the emotional weight is constant, your clients are in crisis by definition, so you're absorbing that stress daily. Management just adds to that stress. The fees are steep, and it's on you to get clients to accept them. The hard truth is it's usually their only viable option, but that doesn't make the conversation easy.

2
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Americor Response
3w
We appreciate your thoughtful feedback and your recognition of both the opportunities and challenges that come with helping clients navigate difficult financial situations. You're absolutely right that our Debt Consultants play a critical role in our success. They are often the first point of contact for clients seeking help, and the trust, empathy, and professionalism they demonstrate every day have a direct impact on our clients' experiences and outcomes. We also recognize that working with individuals facing financial hardship can be emotionally demanding. Supporting our clients through some of the most challenging moments of their lives requires resilience, compassion, and dedication, and we are grateful for the work our team does each day. Your feedback regarding management support and continued investment in our consultants is valuable. We are continuously evaluating ways to enhance training, coaching, resources, and career development opportunities to better support our employees and help them succeed. Thank you for your contributions to Americor and for taking the time to share your perspective. The Americor Team
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