No Promotion from within - Participant Services Representative Ameriflex Employee Review

3.0
Oct 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Safe, fun environment, Great employee activities, Free Doctors Visits

Cons

Ameriflex will not promote from within!! When I walked in the door they sold me on "room for advancement". I sat in participant services for over a year. When I was ready to go to the next level my immediate Manager hesitated in signing my internal application, he also stayed still in allowing me to Shadow the next department. The job as a CXS is a "placeholder" or resume' builder. I'm not understanding why the company does not see that. Why not promote from within using someone who knows the products and or services,, rather than use someone who "just needs a job with 3 years of experience"...Blah...blah..blah..

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Ameriflex Response
8y
Thank you for your sincere thoughts and suggestions as well as your time with Ameriflex. Our employees are our number one asset and we want to make sure each and every one is given the tools and training they need to be successful. A couple of the ways we do this are through our internal training program as well as our tuition reimbursement program. Many of our current managers have taken advantage of these programs to move up within the company. Some of our internal training programs are in their early stages and are still being developed, but we are able to use information like this to expand and develop them further. If you have any other questions, comments or suggestions please feel free to reach out to reach out to us by phone or email; we would love to hear more about how we can improve the work experience for our valued employees.

Explore other reviews about Ameriflex

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome culture Modern workplace (Remote first!) Engaging leadership and teams (Full circle engagement) Rewarding work (People helping people) Inclusive teams Flexible environment (PTO and sick leave hours) Lessons & growth (Funding and COBRA) Excellent perks (Great MED/RX/ DEN/VIS benefits!) Xtraordinary experience (#Come Join Us!)

Cons

Adaptability can be tested. Fast-moving day-to-day operations. Learning curve can be steep initially.

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Ameriflex Response
1mo
Thank you for taking the time to share such thoughtful feedback. We're thrilled to hear that you've had an extraordinary experience and that our culture, flexible work environment, inclusive teams, and mission-driven work have made a positive impact on your journey with us. We especially appreciate your recognition of our leadership team's engagement and the opportunities for growth and development. Creating an environment where employees feel supported, connected, and empowered to make a difference is something we continuously strive for. Thank you as well for your constructive suggestions regarding onboarding and workload management. We agree that supporting employees through the initial learning curve is critical to long-term success, and we're always looking for ways to strengthen our training resources and mentorship programs. Your feedback on pace management is equally valuable as we continue to balance growth with maintaining the positive culture and employee experience that matter so much to us.
2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work. Operations team is great.

Cons

Pay is way below average. They will assign work from other departments and disguise it as “special projects” or being a team player. When in reality you’re doing the work of 2 people for the same pay.

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Ameriflex Response
2w
Thank you for taking the time to share your feedback. We're glad to hear you value our remote work environment and the support of the Operations team. We understand that compensation and workload are important to the employee experience. While cross-functional collaboration and special projects are sometimes part of supporting our business, we recognize the importance of ensuring expectations are communicated clearly and responsibilities remain appropriately balanced. We appreciate your candid feedback and are committed to continuously evaluating how we can improve the experience for our employees.
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