Wouldn't work here unless I was management - Trailer Technician Amerit Fleet Solutions Employee Review

We worked as a third party in this case. The customer was allowed to reduce, remove, and or bundle our labor charges together. Labor was 4 times higher when I started. That's very significant when they already had us trying to bill hours of labor when the book only allows for minutes at a time. For example, we had a charge for a tire repair that was .2 hours. The customer lowered that to .05 hours. This is just one. They did this across the board. The customer was allowed to increase our administrative burden despite not paying anything additional. Neither the company or the customer paid us for going out and retrieving units to work on (drive time). We also never consistently received parts. The goal was to meet a weekly quota despite everything being stacked against you. If you don't stay "billable", management implements corporate math and makes it out to be your 100 percent the technician's fault. Couldn't be the customer cheating techs out of labor and our company not standing on business and making sure we get paid. Low profit(s)? Got to be mechanics putting in work and not the customer refusing to pay for services. Just can't be anything else.