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Thank you for taking the time to share your feedback and for your contributions during your time with us. We’re glad to hear that weekly pay was a positive aspect of your experience, but we’re concerned to learn about the challenges you described.
At Amerit, we take feedback about management, support, and workplace practices very seriously. Your comments regarding leadership, communication, and expectations around customer service do not reflect the standards we aim to uphold. We are committed to operating with integrity and providing our teams with clear expectations, strong leadership, and the support needed to succeed.
We recognize that strong local and regional leadership and consistent support are critical to both employee satisfaction and customer trust. Feedback like yours is important and is shared with our leadership teams to help drive improvements.
Addionally, we are actively reviewing our approach to supporting technicians with tools as part of our broader efforts to improve the employee experience.
If you’re open to it, we would appreciate the opportunity to learn more about your experience. Please consider reaching out to us directly at mregan@ameritfleet.com so we can better understand your concerns.