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      Amica Insurance

      Engaged Employer

      Amica Insurance reviews

      Excellent Company!! - Sr. Property Claims Adjuster Amica Insurance Employee Review

      5.0
      Mar 31, 2026
      Sr. property claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      AMICA is an excellent company to work for. The benefits are top tier and so are the supervisors/managers at all levels. The management team supports you every step of the way and they make sure you are well equipped to perform your role. AMICA rewards employees well for outstanding work. All employees are friendly and eager to help you succeed. There are plenty of opportunities to work in different departments if you are able to relocate. The company offers an amazing relocation package that applies to certain positions.

      Cons

      The only con is the relocation. Some people would prefer to stay in a certain location/region.

      avatar
      Amica Insurance Response
      4w
      Thanks so much for the kind comments about Amica, the benefits we offer, the helpful teams that you work with in your role. Regarding relocation, we understand that not everyone is interested in relocating. In these cases, we recommend that employees speak with managers about the opportunities for growth available to them. If you have any additional feedback that you’d like to share, we would be happy to speak with you. Please email us at employeefeedback@amica.com. We appreciate the five-star review!

      Explore other reviews about Amica Insurance

      5.0
      Jun 8, 2026
      Actuarial intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full of great people, nice area.

      Cons

      No cons or complaints to report.

      3.0
      Apr 28, 2026
      Senior adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

      Cons

      They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

      1
      avatar
      Amica Insurance Response
      1w
      Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
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