Software Developer - Software Developer Amica Insurance Employee Review

3.0
May 19, 2018
Recommend
CEO approval
Business Outlook

Pros

The benefits are good and the pay is only slightly under the median.

Cons

Some people get away with doing nothing all day while others pick up the slack. Some BSA's have no clue how to do their jobs and developers suffer as a result. Developers are often asked to code based on requirements that dont exist and have to fight to figure out what the business needs are.

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Amica Insurance Response
8y
Thank you for sharing your feedback. It’s important for our Corporate Information Systems department to have a collaborative environment that includes both the business and technical sides in order to take advantage of people’s different strengths. In regards to your comments about promotions, there are many factors that go into career advancement including an employee’s role and our staffing needs at the time. We’re always listening – so if you have any questions or further feedback, please email us at employeefeedback@amica.com. Thank you.

Explore other reviews about Amica Insurance

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent training and onboarding, supportive colleagues, and plenty of opportunities to develop professionally. Ample support for continuous learning and the chance to take on more responsibility over time. The benefits are competitive. There is room for growth and advancement over time.

Cons

I haven’t come across any downsides.

3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

Cons

They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

1
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Amica Insurance Response
3w
Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
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