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      Amica Insurance

      Engaged Employer

      Amica Insurance reviews

      25 Year Employee-Great Experience with Great People - Manager Amica Insurance Employee Review

      5.0
      Sep 2, 2013
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people who care about each other, great benefits, excellent working environment. For college students looking for a company where you can develop skills and have an opportunity to grow, this is it. Supervisors at all levels really care about development and people.

      Cons

      There is a lot of experience at the top of the company so for employees who started 15-25 years ago you had to be patient with your career progression. However, things are starting o change as many senior employees are nearing retirement. This con is turning into a pro as there will be more opportunity as people continue to retire.

      Explore other reviews about Amica Insurance

      5.0
      Jun 8, 2026
      Actuarial intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full of great people, nice area.

      Cons

      No cons or complaints to report.

      3.0
      Apr 28, 2026
      Senior adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

      Cons

      They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

      1
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      Amica Insurance Response
      2w
      Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
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