Amica treats their employees like family - Customer Service Representative Amica Insurance Employee Review

I cried my first day on the job. There was a zoom meeting that day to celebrate the retirement an employee who had worked at Amica for over 30 years. The outpouring of love and friendship and wonderful memories that each person shared about the employee who was retiring was touching and heartfelt. I remember thinking how wonderful it would be to experience this when I retire. I believe that Amica genuinely cares about their employees and does everything to make sure they are well cared for and are well equipped to do their jobs successfully. Whenever I have a question or need help with something I can reach out to anyone in the office, whether it is another rep, manager or even a claims person. They encourage people to be the best person they can be and recognize the smallest of accomplishments. In addition to commissions and bonuses there are incentives, recognition for a job well done, praise and encouragement. This Is is something you don’t see very often in companies today. It’s more along the lines of “ we don’t need to complement you on a job well done that’s what your paycheck is for“. Doing your job well because that’s what you’re paid to do is one thing, going above and beyond your job responsibilities and going the extra mile because you’re made to feel like you matter to the company and your hard work does not go unnoticed is another thing entirely! On a less emotional level, Benefits are amazing, requests for personal/medical time off are reviewed and approved promptly, training is extensive and thorough and performance reviews are done on a regular basis.