Great place to work with lots of opportunities to grow. - Anonymous employee Amica Insurance Employee Review

5.0
May 31, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exceptional 401k papackage. Strong devotion to developing employees. Fantastic bonus structure. Fair annual merit increases. Generous vacation package. I have worked for Amica a number of years and in a number of different roles. There were roles that I liked, roles that I hated, and roles that I thoroughly enjoyed. each role I have been in has helped me hone and develop my skills. The opportunity to grow is there, you just have to be aware of potential career paths. Your best path may not always be in your current department. Be conscious of choke points, tenured employees typically hold onto their positions, making it difficult to achieve your personal growth goals if you plan to stay in one office/department. Amica is a large company with openings all over the country. Take advantage of lateral moves if they will challenge and grow you. There are extremely talented managers working at Amica, find them and learn from them. If you show devotion and williness to learn most will happily take you under their wing. External classes are offered through industry leaders like AMA and IMS.

Cons

Workload can be high at times. Pay could be increased across the board.

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Amica Insurance Response
4y
Thanks so much for the five-star review! We appreciate you taking the time to share this great feedback about your time at Amica, and we’re happy that you enjoy the company’s benefits, 401k package, and opportunities for growth. Please know that we’re always listening and we truly value the feedback our employees share with us. If you have any comments you’d like to send us directly, please don’t hesitate to email us at employeefeedback@amica.com.

Explore other reviews about Amica Insurance

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent training and onboarding, supportive colleagues, and plenty of opportunities to develop professionally. Ample support for continuous learning and the chance to take on more responsibility over time. The benefits are competitive. There is room for growth and advancement over time.

Cons

I haven’t come across any downsides.

3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

Cons

They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

1
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Amica Insurance Response
1mo
Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
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