This is an old boy’s club and I don’t think it will ever change. - Marketing Amica Insurance Employee Review

2.0
Dec 2, 2022
Recommend
CEO approval
Business Outlook

Pros

The healthcare benefits are amazing.

Cons

Are you an effective worker who is able to finish all of your work and then some during your regularly scheduled hours? Don’t think this will be celebrated - you will be asked why you don’t work more hours or send emails outside of your scheduled working hours. Do you enjoy meeting goals set by your manager? Too bad - the goal posts will change once you meet them so you will never actually meet them and you will be chastised accordingly (even when you have documentation of the original goals). Do you like promoting regularly? That’s great if you’re a white male, suck up, or able to move every year. Instead you’ll hear regularly throughout your career that you are amazing and they wish they could promote you - in fact you’re already working at the next level - but there’s just not the ability to promote. Do you enjoy improving work flows and processes to help everyone work more efficiently? People who push against the status quo do not succeed here. You need to be a yes man to move up. Don’t believe all of the recent positive reviews. I’d bet that the company rewarded employees to write them instead of actually fixing the problems in the company.

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Amica Insurance Response
3y
Thank you for your review. We’re sorry to hear you feel this way about your time at Amica. We’re an equal opportunity employer and are committed to an inclusive workplace. We post for positions internally and review our career lattices regularly to ensure that there are opportunities for advancement for our employees . We’re always looking for honest and open feedback about employees’ specific experiences with the company, and we do not reward those who leave positive reviews. We’d like the opportunity to discuss your experience with you in more detail as well. Please email us at employeefeedback@amica.com so we can learn more about the comments you shared. Thank you again.

Explore other reviews about Amica Insurance

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Full of great people, nice area.

Cons

No cons or complaints to report.

3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

Cons

They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

1
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Amica Insurance Response
1w
Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
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