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      Amica Insurance

      Engaged Employer

      Amica Insurance reviews

      Unrealistic - Underwriter Amica Insurance Employee Review

      4.0
      Dec 3, 2023
      Underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steady job, decent benefits, you actually get aid time.off and overtime is always available (although very short hours) and you can potentially work hybrid.

      Cons

      1. They threaten your job by using pto or sick time with a 'dependability' tracker. Sick? Got covid? Or need to take a personal day and use time? If the board is closed you are penalized. 2. No yearly pay raises, they do a performance review which has to do with how many life policies you get transferred. If you don't meet the goal or fall short you get a few cents. No yearly inflation increase.

      avatar
      Amica Insurance Response
      2y
      Thank you for your review. We’re happy to hear that you enjoy Amica’s benefits, our hybrid work schedule and the opportunities available to you. Amica’s success has been built on dependable service and our employees are the foundation of our success. We feel our approach to ensure our employees remain dependable and there for our customers is reasonable and appropriate. Our total rewards package includes annual performance evaluations and competitive merit-based pay increases each year for our employees. Please know that we’re always listening, and we strive to ensure our compensation plans and performance evaluations are fair and equitable. We’d like to get in touch with you to learn more about your experience at Amica. If you’re interested, please email us at employeefeedback@amica.com so we can schedule some time to speak with you. Thank you again.

      Explore other reviews about Amica Insurance

      5.0
      Jun 8, 2026
      Actuarial intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full of great people, nice area.

      Cons

      No cons or complaints to report.

      3.0
      Apr 28, 2026
      Senior adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

      Cons

      They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

      1
      avatar
      Amica Insurance Response
      2w
      Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
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