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      Amica Insurance

      Engaged Employer

      Amica Insurance reviews

      Amica: A Trustworthy Choice for Insurance Needs - Data Scientist Amica Insurance Employee Review

      1.0
      Nov 13, 2024
      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Company Culture: Amica emphasizes a supportive and inclusive work environment, promoting teamwork and collaboration across all departments. Customer-Centric Focus: With a reputation for excellent customer service, working at Amica offers employees a chance to make a positive impact on customers' lives, building trust and loyalty. Professional Growth Opportunities: Amica provides numerous career development programs, from mentorship and training to leadership development, helping employees progress in their careers.

      Cons

      Micromanagement: Some employees feel that the work environment is overly controlled, leading to a lack of autonomy. INDEED High Workload: There are reports of increased workloads due to staffing adjustments, which can lead to stress and burnout. INDEED Limited Advancement Opportunities: A few employees have mentioned that career progression can be slow, with limited opportunities for advancement.

      avatar
      Amica Insurance Response
      1y
      Thank you for your detailed review. We’re glad to hear that you have positive feedback about our company culture and our career development programs. We’re sorry to hear that you would give your experience at Amica one star, and we’d like the opportunity to discuss some of your concerns and feedback with you. Could you please email us at employeefeedback@amica.com so we can get in touch? Thank you.

      Explore other reviews about Amica Insurance

      5.0
      Jun 8, 2026
      Actuarial intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full of great people, nice area.

      Cons

      No cons or complaints to report.

      3.0
      Apr 28, 2026
      Senior adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

      Cons

      They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

      1
      avatar
      Amica Insurance Response
      2w
      Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
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