A Great Place to Work - Customer Success Specialist Amplify Employee Review

4.0
Jul 27, 2025
Recommend
CEO approval
Business Outlook

Pros

- Supportive environment — I can only speak from my experience with my regional Customer Success team. I had an excellent Manager and Team Lead who genuinely cared about her direct reports. - Encouragement of cross-functional collaboration. - A superb onboarding process for new employees, along with well-thought-out training and enablement sessions. -Mission-driven company with positive employee and management morale

Cons

-High volume of contracted positions with little to no potential for integrating as full-time employees.

avatar
Amplify Response
10mo
Thanks for sharing your experience as a customer success specialist! It’s great to hear that you had a supportive team and appreciated our onboarding and training processes. We understand your concerns about the contracted positions and will look into ways to improve opportunities for full-time integration. We appreciate your feedback!

Explore other reviews about Amplify

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple opportunities to learn and grow, flexible schedule, excellent, hard-working colleagues.

Cons

It's challenging to break into full-time employee status.

avatar
Amplify Response
1w
Thank you for taking the time to share your experience and for your ongoing dedication to Amplify! We appreciate your feedback and have passed your review on to our management team.
2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some very dedicated, talented and well intentioned people who work there. For awhile it felt like the organization was building and doing great things. The salary felt fairly competitive with the industry standard.

Cons

Don't look too closely under the hood if you don't want to stop believing in the illusion. The product is no longer as strong as it once was, the PD and CS have gone way downhill, they care more about profit than people and they are no longer mission driven but success and money driven. They talk a good game, but many people there are ruthless so watch your back. They do a good job of making you feel like it's the best place to work and you are lucky to be there, for awhile, but when the blook is off the rose, watch out.

4
avatar
Amplify Response
3d
Thank you for sharing your feedback and for the many years you spent at Amplify. Your perspective is important, and we’ve shared your review with leadership.
See reviews by: Helpful|Rating|Date|All