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      Amtrak

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      Amtrak reviews

      This place is overdue for a culture change, but no one seems to be able to inspire change. - Lead Service Attendant Amtrak Employee Review

      3.0
      Mar 31, 2012
      Lead service attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Pay, nice health benefits, great if you like to travel, Union membership available in some positions, opportunity to work with some antique rail equipment.

      Cons

      Many Supervisors are incompetent, lazy, and unable to adapt to change, some are thieves and are protected by archaic union contracts. The company was plagued by theft and fraud on the trains, so they implemented a cumbersome, illogical accounting system to try to stem it, instead of just getting rid of the thieves. The system is designed to punish good and bad employees, there is little incentive to get good results. Senior Management is out of touch with operations and seems disinterested in launching any initiative to improve the culture.

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      5.0
      Apr 28, 2026
      Senior qa engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learned new technologies Worked on different domains and projects

      Cons

      Too much work Less time

      1.0
      May 14, 2026
      Lsa
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great friends and Travel with plenty to see

      Cons

      The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

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