Amtrak - Anonymous employee Amtrak Employee Review

4.0
Jun 27, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exiting Job if you like to travel, good benefits, good salary. Very gratifying if you like to meet and help people (customers) from all walks of life and different needs.

Cons

you are constantly away from home, working long hours and not always easy work. You are constantly expose to intense customer service.

Explore other reviews about Amtrak

5.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Pay, Great work life balance, great people, great benefits, great 401K match

Cons

I suppose if you are looking to be a CEO your pay may not be the most compared to other railroads. But for front line, middle, and even upper management, the salaries are great.

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

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