Always heard it was a good company to work for - Anonymous employee Amtrak Employee Review

2.0
Mar 20, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Convenient location Fair compensation Knowledgeable people Work from home options

Cons

Left hand doesn't know what the right hand is doing - Fractured organization - people in Philadelphia, Wilmington and D.C all having the same titles, doing the same job but nobody what anyone else is working on Too many contractors that don't know what they are doing and are put in positions that employees should have Amtrak management has no faith in their employees CIO has no regard for employee ideas Constantly reorganizing making the organization worse People that have been with Amtrak for 15-20 years don't want to share information Vendors are given all of the power, management refuses to call them to task Vendors force Amtrak to remove Amtrak employees from projects, even trying to have them fired No money in the budget to maintain the facilities - replace light bulbs, clean carpets, fix server room issues Management doesn't back their employees

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Cons

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1.0
May 14, 2026
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Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

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