Chaotic & sublime - Anonymous employee Amtrak Employee Review

3.0
Apr 1, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay, the best paying job you’ll find for minimal requirements Adventure, see cities and sites you’d never think to see in your life Benefits, Health is ok. Amazing support in coworkers

Cons

Communication, this is Amtrak biggest issue feels like several different companies rather than a unified one Rift between the managers and OBS agents, some are oblivious to what OBS employers deal with and worst come to shove we endure their mistakes Away from home, this is the most contentious issue. You will be away from home a lot as most trips are 3-6 days long away from children loved ones and so on. People, you see the worst of people and best of people while on board. Do not go into this job already hating people as it will be a miserable experience

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5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance, and the best work culture I've had in my entire career.

Cons

It can be difficult to transfer from contract positions to being a full-fledged employee.

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

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