Some good, some bad, most frustrating - Anonymous employee Amtrak Employee Review

2.0
May 10, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Travel is hugely discounted, if not free. Excellent health coverage for union employees. Tuition reimbursement program. It's possible to start in a low position and work your way up into a true career job.

Cons

MAJOR disconnect between the Northeast Corridor and everywhere else in the country. Very difficult for women to be taken seriously by the "old heads" and their managers. Us vs them mentality between union and management. Very difficult to fire or keep those that are fired from being rehired due to technicalities and/or friendships with senior managers.

Explore other reviews about Amtrak

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Very great company to work for! Great Job Stability and good benefits.

Cons

May be difficult to move up the ladder. Promotions within aren't very common.

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

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