One of the Better Jobs I've Had. Could Be Far Worse. - Project Manager Amtrak Employee Review

4.0
Jun 10, 2023
Recommend
CEO approval
Business Outlook

Pros

- Generally a lot of cool, albeit dry people work here - Great work/life balance - Company culture is good in the sense that it feels like new hires and folks in Director/Program Manager positions really take pride in their work and want to do a good job - Great for folks that want to WFH - Very good for people with families, caregiver situations - Great benefits package - All things considered, I think they do really strive to live up to their values re: safety and diversity and inclusion.

Cons

- Wants to be agile but does pretty much the opposite of anything agile in every way - Lots of trite business platitudes spoken by upper level management who sound like they're overcompensating - Lots of self-important, condescending Boomers and Gen-Xers in upper-level management - Lots of slow Boomers running things, propagating inefficiencies through red tape and obfuscation - Reliance on old, crappy tech - Bad procurement/make it-in-house decisions which bite everyone later - Tacit culture of fear surrounding discussions regarding new innovations - Having to swallow your comments about excessive government regulations - Tons of disorganization - Unnecessary micromanagement - Sudden, time-wasting, extraneous, top-down tasks that no one follows up on and have no impact on your operational goals, but are served up to you with the utmost urgency - Superfluous, time-suck meetings in which tons of things are never solved and the buck is passed time and time again - If you're a management/corporate employee, you're actually getting paid significantly less than the amount you're being offered despite their claim of how much they're paying for benefits because a significant portion of your pre-tax paycheck goes to paying into the railroad workers' pension. I wish I knew this when I was being offered my job because I am technically earning $13-15K less than the actual amount offered. Had I known this, I would have pushed for more money. - Despite the above, you get no pension. - Not sure about paths to advancement within the company. Pretty sure you'd be more apt to move up by leaving, getting a better position elsewhere and coming back.

Explore other reviews about Amtrak

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Very great company to work for! Great Job Stability and good benefits.

Cons

May be difficult to move up the ladder. Promotions within aren't very common.

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

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