Mistreats employees and is poorly managed - Customer Care Amwins Group Employee Review

1.0
Feb 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice building with Windows, avg benefits, they do weird well for clients.

Cons

Lack of job security. Management likes to pass the buck and throw people under the bus. Company treats staff as dispensible. Firing is commonplace.

avatar
Amwins Group Response
9y
AmWINS is an organization that thrives on effective engagement, communication and accountability and collaborative efforts exist between all levels of the organization on a daily, weekly and monthly basis. We value feedback from all employees, either in-person or anonymously through our annual employee survey. Thanks to this feedback we have made investments in career development, infrastructure, new employee training. Our motto, “There’s a Better Way,” is fundamental to our vision and paying attention to the details is part of what differentiates us from our competitors. There’s always room for growth, and we’re working together with employees to build the best firm in the industry.

Explore other reviews about Amwins Group

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Cohesive Team collaboration, empowerment to accomplish tasks and projects. Accessible and engaged C-Suite. Relatively 'flat' organization with less concern about titles (though they are abundant) and more concern with simply working together to meet business needs. No micromanagement of workload or PTO. Benefit package is above average, reasonable 401k match, decent health insurance,

Cons

no particular cons of concern

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Reputable company overall. Great people and team members.

Cons

Working on the HR team often leaves employees feeling invisible, undervalued, and frustrated by leadership that is disconnected from the team’s day-to-day work. Management frequently lacks an understanding of employee workloads and challenges, resulting in unrealistic expectations and poor decision-making. Training and onboarding are inadequate, with many employees expected to perform at a high level without the proper guidance or support. Rather than being set up for success, employees are often left to figure things out on their own and are then held accountable for mistakes that could have been avoided with better training.

See reviews by: Helpful|Rating|Date|All