Friendly Work Environment - Customer Care Representative Amwins Group Employee Review

4.0
Sep 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Family oriented environment Plenty of growth if your a good worker Transparency with managers

Cons

Sitting all day waiting for your line to ring; hard to walk around and stretch

Explore other reviews about Amwins Group

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing environment to working, management actually wants you to advance

Cons

Wish is was fully remote

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Reputable company overall. Great people and team members.

Cons

Working on the HR team often leaves employees feeling invisible, undervalued, and frustrated by leadership that is disconnected from the team’s day-to-day work. Management frequently lacks an understanding of employee workloads and challenges, resulting in unrealistic expectations and poor decision-making. Training and onboarding are inadequate, with many employees expected to perform at a high level without the proper guidance or support. Rather than being set up for success, employees are often left to figure things out on their own and are then held accountable for mistakes that could have been avoided with better training.

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