I've been at Angie's List for many years and it's been a great ride. - Customer Service Angi Employee Review

5.0
Oct 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Fairness. If you work really hard (I mean really hard, let's get real people), don't expect everything to be handed to you, pick your battles wisely, be innovative and accept an ever-changing environment, you will succeed. Not only will you succeed, but you will feel rewarded while doing so. All departments are different, but I've worked in 3 of them and enjoyed them all.

Cons

Yes, Angie's List is always evolving. But you don't get anywhere if you don't keep evolving. If you can't embrace that and it irritates you and you'd rather work somewhere that is stale, then you don't want to work at Angie's List. We need better computer system engineering, but we are getting there.

Explore other reviews about Angi

5.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

The environment is amazing! All trainers, management, and honestly anyone in the company I have spoke with have all been truly wonderful to work with. The training process is very thorough and SO much help is out there from multiple people if you're needing help with anything. They keep you motivated and working but having fun while doing so. It's a very inclusive environment and they put a big focus on employee care. I've worked for some companies in the past that were miserable.. for the first time in years, i'm honestly loving my job!

Cons

It can be very mentally demanding. Time management skills, patience, and dedication to stepping out of your comfort zone is needed.

1
avatar
Angi Response
6mo
Thank you for taking the time to leave a review! We appreciate your feedback and offering insight for prospective team members.
2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

1
avatar
Angi Response
1w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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