Going downhill real quick - Account Executive Angi Employee Review

1.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

WFH. Amazing employees who are under-appreciated

Cons

A high-up female executive of 9 years who was widely respected among the org was terminated as a result of an HR investigation into one her subordinates sexist misconduct. The rep in question actively preaches treating the contractors we work with poorly, and with contempt. This is a toxic attitude that proliferates the sales floor. The product does not work and you must lie about it. Well, not lie. Just say these legal department approved half-truths. But if you struggle to sell? It's not the company, it's your ability to be constantly, unflinchingly positive! They have done layoffs and lied to us about it. What is happening to the sales floor is essentially a quiet layoff. The only people who have any hope are new or have no moral or ethical compass. The base salary is not a living wage. You used to be able to make money here. But ever since some ill-advised changes as of 2023, most reps I work with have taken nearly a 50% pay cut. High pressure sales tactics. Old, beat up leads. I could go on. There is a reason their stock and profits are plunging.

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Angi Response
2y
Thank you for sharing your feedback on your experience at Angi. Your feedback is vital to us, and we’re disappointed to hear that you haven’t had a better experience at Angi, and we hope that some of the initiatives we're prioritizing over the coming months will improve your experience. We prioritize building a respectful and supportive culture company-wide, and we take your observations about the sales floor atmosphere seriously. We are committed to building a dynamic team that are well-suited to advance our mission and drive innovation. This means we may expand teams and assess that we have talent alignment with both our short, and long term business goals. We view this as a crucial part of our business strategy, and ensure to maintain transparent communication along the way. We cannot speak to the specifics of an investigation, but we make every effort to take a fair, neutral approach and handle follow up appropriately. If you witness any behavior misaligned with our values, we ask that you share it with us so that we can investigate thoroughly. Please send any information to hr@angi.com. We know our work here is not done and are continually working to improve processes and invest in our sales team. We appreciate and thank you for your contributions at Angi. Best regards, Laura Kato, SVP, Human Resources

Explore other reviews about Angi

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Cons

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Cons

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

1
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Angi Response
1w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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