Pros
- Good atmosphere in lower bands - Flexible working hours - Lenient with lunch break time, other chat or smoke breaks as long as the job is done
Cons
- Not a competitive salary, unfair bonus systems, salary increases upon promotion minimal. - Limited promotion opportunities if you're not a Management Trainee. - Getting a good performance review only possible with numerous unpaid overtime hours - Very, very limited training opportunities (0 live trainings in >1 year employment) - IT heavily unreliable: downtime and slowdown of systems frustrate near all employees and >1h per day is lost. - Not all the tools necessary to do the job well are at your disposal due to cost savings - Continuous outsourcing and downgrading to the cheapest "good enough to continue operations" option - Many employees feel exploited and leave quickly, replaced by a cheap newly grad with reduced salary - High pressure and work load