Customer Service Representative - Anonymous employee Aon Employee Review

2.0
Jan 16, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly, just the people I worked with and having weekends off.

Cons

Management doesn't ever know what their doing. Everything is "hush hush". Company is very secretative about the future and plans and don't include you into anything. Customer Service Reps are never ackowledged for hard work. We're the backbone of the company and nobody knows how to do our job and we get nothing in return. Senior management isn't involved in anything.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Team members work together well

Cons

Movement between teams is slim

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Clearly defined career ladder Exposure to a wide range of clients and projects.

Cons

Inconsistent team culture. Some teams feel clique-oriented, so it's difficult for new employees to integrate. Training can be limited, with a strong expectation to learn independently.

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