Instructor - Anonymous employee Apollo After School Employee Review

Thank you for your comments. As we were replacing some management staff due to resignations there were some delays in communication. We have implemented new systems, including a level of middle management staff to increase our efficiency in responding to inquires via phone and email. In regards to training we continuously aim to improve our offerings including a 40 hour paid professional development program, monthly round table meetings and biannual all staff training/orientations. Additionally, we have a training coach who is a resource to staff with questions about curriculum, student behavior and best practices.