Sep 11, 2023
Apollo After School Response
2yThank you for taking the time to share your thoughts and experiences with Apollo. We truly appreciate your feedback, and we believe that constructive criticism is essential for our continuous improvement. Your review highlights both positive aspects and areas where we can enhance our operations, and we take it to heart.
We're delighted to hear that you found the program enjoyable and that our hourly rates for part-time staff met your expectations. Diversity in experiences is indeed one of the unique aspects of working with Apollo, and we're pleased that you had the opportunity to work in various settings.
However, we also understand and acknowledge the challenges you've mentioned. We are continuously working on optimizing our operational structure to provide more support to our area coordinators and ensure a smoother transition between different locations. Your feedback about upper management's availability during tough times is valuable, and we will take steps to address this issue and provide the necessary support to our teams.
Your input is a valuable resource for us as we strive to make Apollo an even better place to work. We encourage open communication and collaboration, and we are committed to addressing the concerns you've raised.
Thank you for being a part of the Apollo team, and we hope to create a more positive and supportive experience for all our staff in the future.
Warm regards,
Sandra Sosa | HR Director
Apollo After School