Growing company, resilient business - Anonymous employee AppFolio Employee Review

5.0
Aug 3, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is growing, yet it retains its customer focus. It's got a very stable business, even in times of uncertainty like this. I have smart and energetic co-workers who I consider good friends. They support me and I work hard to not let them down. At the same time, the company gives me space -- I have a life outside of work too. Everyone is kind and open here.

Cons

Working from home is rough during COVID-19. I miss being with people at work.

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AppFolio Response
5y
We are very committed to remaining focused on our customers - this is core to our values and culture. We all miss the opportunity to see each other in person!

Explore other reviews about AppFolio

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, team, and work environment/office.

Cons

Seems to be many changes with leadership/management

3.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Cons

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

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AppFolio Response
1mo
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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