Stay Away- Toxic Leadership - Customer Success Manager Appian Employee Review

Thank you for sharing your experience and feedback. We’re glad to hear you had the opportunity to work alongside amazing colleagues and found value in the compensation and benefits offered. Those are important parts of the employee experience, and we appreciate you highlighting them. That said, we’re truly sorry to hear that your trust in leadership and the culture was shaken during your time here. The challenges of balancing tough decisions while staying in touch with employees’ day-to-day realities are not lost on us. We’re actively working on ways to connect our leadership team with employees more intentionally (CEO Office Hours, Ask Me Anything with Leaders, Forums) and we intend to communicate with more transparency and consistency to build trust. It’s a two-way street, and your perspective serves as an important reminder of how vital transparency and consistency are in maintaining that trust. I appreciate you calling attention to these areas and offering candid advice. Your insights are critical as we work to align our actions more closely with the culture and values we strive for. Thank you again for taking the time to share your perspective.