Retail is Fantastic Day-Day, but beware Anxiety Ridden Culture for Management - ASLP Associate Apple Employee Review

4.0
Sep 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Never boring, amazing customers, incredibly fast-paced, outrageously generous perks to part time and full timers, great professional development training for ASLP Associates, FUN culture!!!! Move over to call center type positions within corporate is possible i.e. Apple Care support reps.

Cons

You will not go from retail to corporate headquarters, period. Employee development helpful for your next job, but purely a retention tool and not meant to help you advance within Apple. Indescribable anxiety throughout company- a little bit like middle school with the he-said, she-said over analyzing of employees. Lots of talk about ownership, but no trust and none given to employees. Depending on store, management can be very top-down and condescending. Hire incredibly smart people, but treat them like children. ASLP program great in concept, but still developing. Family Room testing on employee morale- time limits on repairs very idealistic and the customer experience suffers as a result.

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5.0
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Pros

Great pay Flexible schedule Good discount

Cons

High call volume at times

4.0
Aug 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

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