Great customer service experience, terrible place if you don't like being treated like a child. - Server Applebee's Employee Review

2.0
Jan 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Working a year and a half at Applebee's, I have never been more close to the employees that also worked there. They are much more than friends to me. I have learned so much in customer experience and satisfaction. The pay isn't terrible either if you know what you're doing.

Cons

Management is a joke. If it's not hiding in the office ignoring you, the customer, or the problem; they're stressing out over nothing due to lack of training. Customers, management, and upper management have no respect for any of their employees.

Explore other reviews about Applebee's

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

They're pretty good on food

Cons

A lot of work involved

2.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Short drive, Half off food, Will work with you with your schedule.

Cons

GM unprofessional. Not appreciated for your experience and what u can bring to the table. Tips were poor. Poor customer base. Antiquated POS. No patience to train properly. Are bullies. Heating and AC do not work properly. Extreme favoritism. Do not recommend. Oh and if you didn't make your sales quota, u were told you would lose hours. If a table walked out without paying, they made u pay the difference. Callous, unprofessional, employees came last. Sales is all that matters.

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