Pros
I developed a lot of great relationships during my tenure as a manager there, both professionally and personally. I worked at several locations and had experiences ranging from okay to truly fantastic, depending on the staffs, but overall I thought the teams were made up of some truly good people. Upper management in the Minnesota region was fantastic while I was there, although it may have changed since.
Cons
The organization is too big for its own good. A simple marketing or training question becomes days worth of emails and voicemails, trying to track down the person at the corporate office who can answer your question and fill you in on the protocol. It can be easy to get so wrapped up in the 'busy work' (audits and inspections, a ridiculously long review process for hourly associates, a burdensome self-evaluation, etc.) that you forget the job should truly be about food and guest service.