Customer Service - Hostess Applebee's Employee Review

3.0
Jan 11, 2015
Recommend
CEO approval
Business Outlook

Pros

-Online scheduling made it easy to plan shifts around school schedule and to pick up/give up shifts. -Good money for a part-time job. -Everyone is nice and fun to be around!

Cons

-Never knew when I would be able to go home, management decided when we could leave. -Lots of favoritism among scheduling. Only 2 out of the 5 hosts got good hours despite everyone being available. -Expected to juggle multiple things at once with a smile on your face, but I guess that's customer service everywhere.

Explore other reviews about Applebee's

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of shift opportunities to make additional money

Cons

Fast paced and very overwhelming

2.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Short drive, Half off food, Will work with you with your schedule.

Cons

GM unprofessional. Not appreciated for your experience and what u can bring to the table. Tips were poor. Poor customer base. Antiquated POS. No patience to train properly. Are bullies. Heating and AC do not work properly. Extreme favoritism. Do not recommend. Oh and if you didn't make your sales quota, u were told you would lose hours. If a table walked out without paying, they made u pay the difference. Callous, unprofessional, employees came last. Sales is all that matters.

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