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Applied Industrial Technologies

Is this your company?

Don't work here - Customer Sales & Service Representative Applied Industrial Technologies Employee Review

1.0
Feb 5, 2019
Recommend
CEO approval
Business Outlook

Pros

-Weekends off -Come in late when the manager is gone -Free toilet paper

Cons

-Management -Lack of culture (is the a culture? Who's the CEO? -Lack of career growth Not sure where to start... The manager was HORRIBLE and there just wasn't any company "culture". There's no employee stock purchase plan and the 401(k) is mediocre, at best. Basically, as a "Customer Service Sales Rep", you're a customer service agent. There's no sales involved, don't fool yourself. You enter fax orders, email orders and help customers at the counter. ZERO training on the products. Good luck finding a bearing or belt when you have no idea what you're looking at. I'd always just refer the customer to a competitor. Secretly I enjoyed that. My location was AGONIZINGLY SLOOOOOOW. I'm really amazed it's even open as they really only had two accounts that paid the bills - lose one and it's lights out, literally. The guy I worked with was super cool, he's the only reason I enjoyed working there. The manager was something else - no sales ability and openly cussed and tried to manage by intimidation. I've never seen anything like it. I worked as a temp and would've turned down an "opportunity" to work there permanently. I saw no room for career growth whatsoever, nor would I want to. It's just a job and a place to work. I can't say I approve of the CEO as the only communication was a generic "Here's to a great 2019!!" end of year email. I don't even know his/her name? That tells you something right there. HUGE red flag about company culture.

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5.0
Jul 3, 2026
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CEO approval
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Pros

Resources, customer service engagement, company vehicle, pay, management.

Cons

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2.0
Jul 8, 2026
Recommend
CEO approval
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Pros

Easy work. Good coworkers. Monthly bonuses if numbers are good

Cons

Very stressful. Upper management only cares about your numbers.

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