Frost Bank Center-ARAMARK - Culinary Aramark Employee Review

1.0
Dec 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Saying you work with the San Antonio Spurs. That's it. Spurs front office is amazing, and their culture is First Class.

Cons

This ARAMARK venue has a hostile work environment, that plays favorites and has zero training. Solely created by an incompetent GM, that supports nepotism, encourages and breeds gossip, lacks real leadership, and expects salaried managers to work 7 days a week, 12-16 hrs. a day on back to back to back events. The GM is a joke and puts on a 'dog and pony' show for the corporate visits and then berates, belittles, and undermines the staff under him. He has created an atmosphere that rewards and encourages a Zero Life Balance. Unfortunately the management under him mirrors his behavior, thus creating a revolving door of managers there. The absolute worst culture I have ever witnessed. Don't do it to yourself, the atmosphere is toxic. And until ARAMARK removes the cancerous GM that culture will continue to suffer. An absolute mockery of the hospitality industry who treat the hourly and salaried staff like "slaves". Just Pathetic. 1 Star is a gift. There was no 0 Star ranking.

Explore other reviews about Aramark

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great culture, room for growth

Cons

many roles hard to know what everyone does

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel opportunities. Former corporate management was extremely supportive and good to work with. Free food. Free drama.

Cons

Work life balance. Don’t be a mother to young children if you want to work here. Verbal communication vs. what you get in an email will be contradictory….the gaslighting was unbelievable. Digital metric systems put in place by new corporate management has taken all the creativity and actual management out of the job. Will be mad at you if you don’t make the numbers they want to see, but will provide zero guidance on how best to do so. Hours were extremely long in order to complete all job responsibilities. New upper management is inflexible to specific account needs. Each account is different. HR does not help you - they protect the company. If you need to terminate an employee - they make it impossible.

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