Pros
Front Office staff was nice and the cemetery is a beautiful setting - they do offer a training allowance for up to 8 weeks but with me they stopped after 6 weeks but gave another person the additional 2 weeks - training pay is stated as $500 Net but it is only $350 Net
Cons
The company deliberately misleads you regarding training, commission, leads, funerals and misrepresents potential to make money. Training is lackluster at best and poorly delivered. Most times during training you end up moving several times in a day as there is no designated office space or conference room. They spend more time promising training than delivering it. They also promise training on funerals but after 3 months I gave up asking for it. The bum deal is that in order to successfully sell to clients and make money you need to be able to offer both cemetery and funeral. Also, they give all the at-need cemetery arrangements to one person and it should be offered to all employees so you stand a fighting chance of surviving. In the beginning (training) they offer you 50% commission when you go out on an appointment with a seasoned employee but what they fail to tell you is that the seasoned rep gets 50%, the branch gets 25% and you only get 25%....just another lie. The leads they provided are good in the beginning - that is deliberate so that they get you excited and making appointments - remember at this point you are only seeing 25% commission - I believe this is a scam so that you boost the branches sales and the seasoned sales reps. After about 2 months the quality of leads disintegrates - these leads are continually recycled so you are calling people who have already made it clear they are not interested. Staff turnover is very high - in the 3 months I was there, 3 employees walked out the door. The staff is very rude, belligerent and condescending. In the last week there I went to 3 appointments - 2 were individuals who had been visited several times and had no interest in making arrangements and the 3rd appointment was to a crack house - Yes, you heard that right - this goes to the quality of leads. When you leave, all of a sudden you have to wait a year to get any commission owed. Bottom line here is that what they really want is you to bring in family and friends so that they boost their sales. STAY FAR AWAY!
