Great place to work and learn - Senior Customer Experience Associate Arcadia Employee Review

5.0
Aug 3, 2017
Recommend
CEO approval
Business Outlook

Pros

My experience at Arcadia Power has been wonderful. The office atmosphere is comfortable, friendly, and fun. I've become very close with my coworkers and I always feel supported at work. We have awesome team outings and frequent wellness events. As a small but growing company, everyone is very accessible, including senior management. My manager makes sure my needs are met and I feel heard when I have concerns. There is definitely room for growth and you will be encouraged to step into new roles that interest you. Most of all, you'll feel proud of where you work, as everyone at Arcadia Power is passionate about the health of our environment and the growth of the renewable energy industry.

Cons

With new and innovative products, success at Arcadia Power requires effort and problem solving skills. Not necessarily a con, but your job will be constantly changing so you have to be flexible and good at multi-tasking.

Explore other reviews about Arcadia

5.0
Oct 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun culture and great people to work with

Cons

Leadership lacked clear direction and alignment, which often resulted in shifting priorities and unclear goals.

1
avatar
Arcadia Response
8mo
We're truly happy to hear you experienced our fun culture and worked with great people—that team camaraderie is a huge part of what makes Arcadia special! We also appreciate your candid feedback on leadership direction and alignment. We recognize that the rapid changes in our industry and the broader market have made providing a perfectly steady, clear roadmap challenging, sometimes leading to shifting priorities and goals. We are actively working to improve how we communicate our strategy, ensuring our teams have the context behind our decisions and a clearer view of the road ahead. Your feedback is vital as we continuously refine our strategic process. Thank you again for sharing your experience. If you would like to discuss this further, please feel free to reach out to the HR BP team directly.
1.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are absolutely no pros. Their buyout of Engie has been mismanaged and poorly communicated from the start.

Cons

Broke company, no 401k matching, no HSA matching, refused to transfer sick leave to new system so you lost out on 40+ hours in if you accrued/EARNED it, only get 40 hours of sick leave in replacement for the year.

3
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