Committed employees and interesting projects to work on - Senior Claims Analyst Arch Systems Employee Review

4.0
Jan 3, 2014
Recommend
CEO approval
Business Outlook

Pros

I had a happy 5 year work history as a contract employee. I gave that up to work for Arch Systems as a part time as a Sr. Claims Analyst on a quality contract for which Arch is prime. Thus far, it's been a good decision. I worked briefly with a previous poster who said that this company is just good for paycheck. I strongly disagree. If all you want is a paycheck - go somewhere else that expects less of you. To work here you have to be smart, capable, committed and nimble. You have to want to work hard, support your team and rise to meet the challenges that come with servicing a government contract. When you get frustrated, and you will, you have to be professional and know enough to not to let YOUR issues become TEAM issues. The project team that I work with, including the sub-contractors, is collaborative and supportive. The owners clearly work very hard and pour their energies into the company. I don't think you can throw stones until it's YOUR name on the company and the buck stops with you.

Cons

Working for a small business, like Arch, is always a double edge sword: the benefits are great - like having daily access to the decision makers and seeing your ideas recognized and having your opinions heard. However, small businesses often make sudden course corrections without notice, so you have to be able to flex with changing company priorities. I can't comment on the adequacy of the benefit packages they offer since I don't avail myself of their offering.

Explore other reviews about Arch Systems

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company, great culture, management is cooperative.

Cons

Sometimes it is difficult to communicate with people working globally

1.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

None. After being poorly on-board, im immediately looking to get out. Dont make the same decision i made. Run!

Cons

$8,800 healthcare deductible. Predatory comission structure, read very carefully!!! No signing bonus. No education or certification funding. Extremely low 4% 401k company contribution. PTO = 2 weeks. When I recieved my offer, I got 3 offers all different $ amounts and not HR, recruiter nor hiring manager knew a job title.

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Arch Systems Response
1mo
Thank you for sharing your feedback. We are disappointed to hear that your experience did not meet your expectations. At Arch Systems, we strive to provide a transparent hiring process, competitive benefits, and a supportive onboarding experience for all employees. We take concerns regarding compensation, benefits, onboarding, and communication seriously and continuously evaluate our programs and processes to improve the employee experience. While individual experiences may vary, we appreciate all feedback as it helps us identify areas for improvement. We encourage current and former employees to share specific concerns directly with our leadership or HR team so they can be reviewed and addressed appropriately. We wish you success in your future endeavors and thank you for the time you spent with Arch Systems.
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