Just really kind of sad and disappointing - Anonymous employee Argo Group Employee Review

1.0
Apr 28, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues all agree, we are in this together and everyone works well together. You feel as though they are your only support at times. The Claims Supervisor is one of the best I've ever worked with.

Cons

Claims are extremely complex and were mishandled for years. The Claims Manager is clueless, misguided in his knowledge and frankly is just a waste of space. The interview process is extensive and a waste of time. 5-7 interviews does nothing to guarantee success of any candidate once on the job and does nothing to assure you didn't let the good get away during that process.

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5.0
Aug 14, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership People Location Benefits Industry

Cons

None that I am aware of

1.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Farm Family has strong management support at the manager through AVP levels, and coworkers are consistently willing to share their knowledge and expertise. There is a high level of collaboration across cross-functional teams, and agents are knowledgeable, professional, and easy to work with. The company also supports employee growth by paying for designation and professional development courses.

Cons

Communication during the Farm Family–Argo merger has been inconsistent and unclear, with major changes introduced abruptly and with little consideration for how they impact Farm Family employees. Many of these changes appear to offer no tangible benefit to the Farm Family side, creating confusion and frustration. While funding was allocated for an additional year of 401(k) contributions, there were no corresponding raises despite increased workloads and longer hours, which has felt demoralizing. Leadership communication—particularly from Jim Flinn—often comes across as dismissive and patronizing, rather than respectful of experienced professionals who are deeply invested in their work. Overall morale has suffered significantly; what was once a supportive, family-oriented workplace now feels dominated by uncertainty and corporate detachment.

3
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