Disorganized, Toxic and Messy - Office Services Coordinator Argo Group Employee Review

1.0
Oct 23, 2024
Recommend
CEO approval
Business Outlook

Pros

They’ll make you feel real special at first while they keep you on contract month to month to avoid paying benefits. If you can put up with the constant patronizing so they don’t have to hire actual employees you *might* get a permanent offer.

Cons

Extremely disorganized with handling important procedures, especially compliance and handling sensitive payment information. Management is so checked out and so many things fall through the cracks- but will ultimately pass the blame onto employees under them when issues arise due to their incompetence. Additionally with restructuring, random work from other departments is being dumped onto admins with extremely limited training- especially with the accounting team who is offshore and unable to communicate their needs regarding the work they had us doing for team. Contract workers also are not given access to trainings and references on company site since they are not technically employees, but are held to the same standard as permanent employees who do have access to said resources- creating an inequitable environment. Efforts to bridge the gap of knowledge by collaborating with on-site managers of the offshore team who were willing to help were met with disinterest. Argo has a reactive approach to everything. Just overall toxic. Contract workers are not converted unless they agree to take on additional tasks from other departments in the future with no information is provided about what the nature of that work will be. General inquiries of what the nature of that work in your future scope may be gets you labeled lazy and insubordinate. When employees are let go, multiple reasons are given to different people as to the nature of their departure creating doubt and uncertainty amongst remaining employees. Overall not something to be treated as more than a stepping stone.

Explore other reviews about Argo Group

5.0
Aug 14, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership People Location Benefits Industry

Cons

None that I am aware of

1.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Farm Family has strong management support at the manager through AVP levels, and coworkers are consistently willing to share their knowledge and expertise. There is a high level of collaboration across cross-functional teams, and agents are knowledgeable, professional, and easy to work with. The company also supports employee growth by paying for designation and professional development courses.

Cons

Communication during the Farm Family–Argo merger has been inconsistent and unclear, with major changes introduced abruptly and with little consideration for how they impact Farm Family employees. Many of these changes appear to offer no tangible benefit to the Farm Family side, creating confusion and frustration. While funding was allocated for an additional year of 401(k) contributions, there were no corresponding raises despite increased workloads and longer hours, which has felt demoralizing. Leadership communication—particularly from Jim Flinn—often comes across as dismissive and patronizing, rather than respectful of experienced professionals who are deeply invested in their work. Overall morale has suffered significantly; what was once a supportive, family-oriented workplace now feels dominated by uncertainty and corporate detachment.

3
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