5y
Thank you for your feedback. We apologize that you had a less than positive experience during your time with our company. Regardless of what team one is on, it is our hope that all employees feel empowered, motivated, and recognized for their work. In an effort to provide more opportunities for growth and recognition, we are currently implementing tiered staffing models companywide to increase promotion opportunities based on demonstrated performance. We are also introducing a new peer to peer recognition program to increase the visibility of the good work being done on a daily basis. As a rapidly growing company, we are going through some exciting changes, and while change can be challenging at times, we are very fortunate to have such an adaptable team that is willing to pivot when necessary to improve and streamline our processes as we move forward on our journey to be the leader in our industry. Additionally, we are providing our managers with more training opportunities and have maintained a better than industry standard employee retention rate despite our rapid growth and subsequent changes. Again, we appreciate your feedback as it will help us as we continue to work toward reinforcing our core values of team work and standing for excellence. We wish you the very best.