Pros
The beautiful campus at South Mountain is fantastic for the animals and a very nice facility to work in. Opportunity to work with some great people, volunteers and employees, who really care about animals and are dedicated and committed to their well being.
Cons
Great CEO but really poor management beyond that. Unorganized and inconsistent training does not set employees up for success, constantly changing policies and procedures are not effectively communicated because managers rarely interact with their teams and are condescending and dismissive when they do. New programs are rolled out before operational and logistical issues are worked out, causing unnecessary confusion, stress and errors. No performance improvement plans only disciplinary action.