Family friendly - Customer Service Representative (CSR) Armstrong Employee Review

5.0
Nov 7, 2024
Recommend
CEO approval
Business Outlook

Pros

This is an amazing company to work for. They are truly there for their employees. My father passed away and my mother needed around the clock care. Armstrong was amazing through my family’s time to grieve as well as getting things in order to take care of my mom. They gave me the time off I needed no questions asked. The supervisors have been super supportive and checked in on me when I did come back to work. They always make sure the employees have what they need to succeed and are willing to help when an employee needs assistance.

Cons

sometimes the job can get overwhelming because calls come in back to back but with breaks and personal time you get time to refocus and do the best you can do

Explore other reviews about Armstrong

5.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The folks I worked with at Armstrong were authentic and others centered almost without exception. They all worked hard and rooted for each other. I consider it an honor to be an alumnus of this organization.

Cons

I can't think of any negative that is applicable to the organization as a whole. Very solid company.

3.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

People, location & free internet and cable.

Cons

Job wasn’t what I expected. Seemed more entry level.

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