Confusing Mess - Applications Support Specialist Artech L.L.C. Employee Review

1.0
Jan 7, 2019
Recommend
CEO approval
Business Outlook

Pros

I haven't found one yet.

Cons

My former company was bought out by Artech recently. The transition has been mortifying with important information regarding insurance, benefits, and payroll log in information being relayed a day before given deadlines. We were to verify our payroll information a few weeks before the takeover, experienced some issues logging in with credentials, and kept being directed to a website to submit our issues. Due to the transition from one company to another, there was almost a 3 week delay in pay which could have been handled completely different. I still seem to encounter payroll issues such as miss payment of hours. Offered insurance plans aren't much and you're better off finding better options. Very disappointed in the level of care that is given to employees and this has just been the beginning.

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Artech L.L.C. Response
7y
Hello there, thank you for taking the time out to share your feedback with us. The acquisition was hard for both the parties, especially during the holiday season. It’s important to stay calm and realize that Artech is doing its part in making this transition smooth. We had created a test site, especially for CDI employees to make them familiarize with Artech policies and procedures. The payroll team has worked extended hours to get every salary check on time. We apologize for any inconvenience caused to you during this transition. If you would like to discuss any specific concerns regarding your employment with us, or have an outstanding issue that we can address, please do not hesitate to contact us at employeeservice@artechinfo.com so we can further assist. Thank you!

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