Pretty good, but ineffective leaders hold company back - Enterprise Customer Success Manager Asana Employee Review

4.0
Oct 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Great pay Everyone is kind and supportive Smart people

Cons

Leaders are ineffective. They don’t know how to take this company to the next level. As a result, the CEO has invested billions into the company to keep a positive balance sheet. He is competent, but his lieutenants are not.

Explore other reviews about Asana

5.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product base and new launchs. Leadership direction.

Cons

Competitive market, direction of the company aligns to growth.

3.0
Jul 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's real enduring culture where people care about doing really good work. The culture is friendly with strong camaraderie amongst the individual employees, and managers try to do right by their reports.

Cons

Quarterly reorgs, quiet role reductions, and slowly stripping away benefits has made morale worse than ever. It may have been worthwhile if the business was getting better, but it's pretty flat and attrition is very high. With the introduction of the new CEO, Dan Rogers, there's been a clear shift to hard capitalism and people as numbers. Problems have been solved in short-sighted ways, causing discontent even within the leadership ranks. The company was losing some steam beforehand, but now it's "a ship trying to make a sharp turn and keeling over, just barely not capsizing".

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