Little carrot - Lots of stick - Dispatcher Ascend Employee Review

The benefits are excellent. Health insurance premiums are low for employees. Pay is on the high side. No micromanaging in the accounting department. Employees given lots of trust. Great manager in accounting allowing immense flexibility

Upper management too spread out across the country. Sometimes seems unorganized and unstructured

Ascend seems to be trying to fix issues with newly acquired company DTS.

-High turnover in the office as well as on the road (drivers) is indicative of poor interpersonal skills and lack of accountability for upper management -Lack of training (some drivers don't get trained before 1st load); also there is often no orientation -Management is eager to blame its employees rather than actively working to fix reoccurring issues that lead to poor service. -Drivers are often given inadequate route information and less than road ready equipment