Teamwork makes the dream work here. Right size to connect to all management and accomplish tasks & provide customers high levels of service. Py and benefits are comparable to large network carriers.
Cons
Growing takes time. Even with the right resources, timelines are not always what we want them to be.
Ascend Response
5y
Thank you for the five-star review! We really appreciate you taking the time to share your experience with Milan.
The benefits are excellent. Health insurance premiums are low for employees. Pay is on the high side. No micromanaging in the accounting department. Employees given lots of trust. Great manager in accounting allowing immense flexibility
Cons
Upper management too spread out across the country. Sometimes seems unorganized and unstructured
Ascend seems to be trying to fix issues with newly acquired company DTS.
Cons
-High turnover in the office as well as on the road (drivers) is indicative of poor interpersonal skills and lack of accountability for upper management
-Lack of training (some drivers don't get trained before 1st load); also there is often no orientation
-Management is eager to blame its employees rather than actively working to fix reoccurring issues that lead to poor service.
-Drivers are often given inadequate route information and less than road ready equipment