It's one big family here working as a team and I have been with them for 9 years now and I plan on staying. I can't think of anyplace that I would rather be.
Cons
Right now there is some construction going on expanding the shop and driver's area. We are using a different building now and we don't have our lounge to watch TV etc.. right now.
Ascend Response
4y
Thanks so much for your review. It’s a pleasure having you on the Ascend team!
The benefits are excellent. Health insurance premiums are low for employees. Pay is on the high side. No micromanaging in the accounting department. Employees given lots of trust. Great manager in accounting allowing immense flexibility
Cons
Upper management too spread out across the country. Sometimes seems unorganized and unstructured
Ascend seems to be trying to fix issues with newly acquired company DTS.
Cons
-High turnover in the office as well as on the road (drivers) is indicative of poor interpersonal skills and lack of accountability for upper management
-Lack of training (some drivers don't get trained before 1st load); also there is often no orientation
-Management is eager to blame its employees rather than actively working to fix reoccurring issues that lead to poor service.
-Drivers are often given inadequate route information and less than road ready equipment