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Ascend Learning

Is this your company?

ok pay, great people, lots of drawbacks - Anonymous Employee Ascend Learning Employee Review

3.0
Jul 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent People are great Decent internal wiki Recent upgrade of very old CRM system to a newer one has been very helpful Good products Some weeks are less busy than others

Cons

Some team members are very rude to others and this is allowed... even encouraged... on some teams Customer service is treated horribly Horribly outdated systems Extremely confusing and convoluted processes Unclear expectations Bloated management and understaffed front lines Increased responsibility without increase in pay when someone leaves. Positions are never backfilled. Extremely high workload Culture of gossip and burnout Forcing hybrid model after 2 years fully remote

Explore other reviews about Ascend Learning

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment with good leaders who want to see you grow

Cons

Need a little more parent involvement

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits Hybrid WFH schedule Some really great direct managers

Cons

Chaotic and disorganized, with old outdated backend systems. Work performance and output not generally recognized: people who do very little work are often paid the same, or more than people who do double or triple the workload, and are allowed to continue with the company while other shoulder the load. Once you are on a team or part of a BU - good luck making a move to another team or BU. The place is a revolving door for a lot of positions, but once you learn a skillset they are unlikely to allow a move. The sales team runs this place, so be prepared to be bullied constantly by them, even when you are told to gatekeep.

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